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Have questions about your order, or a general enquiry?
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FAQ
General Questions
What is Capa of the Sea?
An online store offering stylish, high-quality Turkish fabric streetwear at affordable prices
Where are you located?
We are based in the UAE.
Ordering & Payment
How do I place an order?
Browse our collections, select your items, and complete checkout.
What payment methods do you accept?
Credit/Debit cards and secure payment methods [Apple Pay + Google Pay].
Can I modify or cancel my order?
Contact us quickly; changes may not be possible once processed.
Shipping & Delivery
Where do you ship?
Across the UAE shipping available.
How much does shipping cost?
Free of charge.
Sizing & Fit
How do I choose the right size?
Check our Size Guide on each product page.
Do your T-shirts run true to size?
Yes, they are designed for a true fit.
Returns & Exchange
What is your return policy?
Returns accepted within a specified period if unworn and in original condition.
How do I return or exchange an item?
Contact us through our Contact Us page.
Do you offer refunds?
Yes, once we receive and inspect the returned item.
What if I received a damaged or incorrect item?
Contact us immediately for a resolution.
Product & Material Information
What materials are your t-shirts made of?
100% cotton, made in Türkiye
Are your clothes eco-friendly?
We incorporate sustainable practices in our production.
How should I care for my t-shirts?
Wash in cold water, with similar colors, and air dry.
Customization & Special Requests
Do you offer custom designs?
We offer a curated selection. Contact us for bulk orders or special requests.
Can I request a design you don’t have?
We welcome suggestions for future collections.
Contact & Support
How can I contact customer support?
Reach us via our Contact Us page.
Do you offer discounts?
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